Information Matters
Control Group uses a new management information system to streamline the workflow and documentation required for its pharmaceutical customers.
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Further improvements are in the works. "Our next step is going to be adding an Internet connectivity module to allow our customers to securely log on and track their orders, along with being able to place orders online," he reports.
Control Group is more than satisfied with the results of the investment in its new information system. "The ERP [enterprise resource planning] system provides us with all the business intelligence we need to manage our business, identify trends, and provide accurate and timely cost information," says Imburgia.
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- Jim Imburgia
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