DiMS! enhances customer service through DiMS! Helpdesk

DiMS! organizing print, the world leader in MIS/ERP systems for the printing and packaging industries, has launched an enhanced Helpdesk environment in order to provide a 24/7 information and assistance resource that registers and manages all customer service requests. The DiMS! Helpdesk is ready-to-use for all customers as soon as they go live with DiMS! software. This worldwide after-sales support ensures that the DiMS! system performs to its full potential, minimizes the risk of downtime and raises the level of customer satisfaction.Immediate response & customer-orientationCustomers can send an e-mail or call the Helpdesk directly to communicate their support requests.