Fife, MAGPOWR, and Tidland Simplify Online Experience
CAMAS, Wash.—Maxcess International (www.maxcessintl.com) announced the launch of its new Web site, designed to improve the user experience by making it easier to get answers, request a quote, or simply find product specifications.
The new site structure provides easy access to popular content. All product data, related videos, articles, and support documents can now be found in a single location (each product page), with related products to help the user quickly select components and systems that will improve their application. A ‘quick quote’ function for every product allows the user to initiate a request for pricing without a separate email or phone call.
The new ‘Ask Max’ live chat feature allows immediate access to a Fife, MAGPOWR, or Tidland customer service representative to help find answers quickly. User accounts enable visitors to return products for service and manage an online profile to receive updates on training opportunities and new technology from one or all brands.
“Our customers told us what they expect from an industry site; to access information about the products they’re interested in quickly,” says Stephanie Millman, director of marketing for Maxcess International. “The search experience is robust, and the navigation is pretty straight-forward.”